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Channel: Gerry Mattia
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Difficult Conversations

A difficult conversation for any manager/leader is the Performance Feedback.   So how do you delivery this Performance Feedback…how do you handle difference reactions to the feedback (the arrogance,...

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Delivering Effective Feedback

No one consciously chooses to be a bad boss.  Yet we’ve all had one of them.  One of the biggest complaints we hear from front-line employees is that they don’t know where they stand with their boss....

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Delegating Effectively

Attention managers:  You can’t do it all yourself!  That’s why it is important to have good delegation skills.  But delegation is hard.  It takes longer to show or explain the task than it does to do...

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Conflict Resolution

Research shows that better business decisions are made when the parties involved experience conflict before coming to a conclusion.  The challenge is having the right tools to manage through the...

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Communication Skills

Communication:  Probably one of the most important words in everything we do. So how do we communicate? How do others see us when it comes to communication? What are the parts to communicating with one...

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Coaching for Development (GROW)

Part of the role of a manager is to develop staff through training, mentoring and coaching. This process is not limited to the twice-a-year performance process, but instead it is on-going. Coaching for...

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Business Simulations | Acumen | Finance

What better way to practice Leadership and Team Skills then with a very interactive scenario.  My association with Tri Corporation offers a wide range of Experiential, Financial, and Business Acumen...

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Building TRUST

“Trust is like the air we breathe — when it is present nobody really notices — but when it is absent everyone notices”. Warren Buffet A true statement, don’t you think?  We go about our daily lives,...

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Building a Positive Personal Brand

What five words would people use to describe you? Whatever they are, they are your Personal Brand. Just like a company’s brand — Apple or Enron — your Personal Brand can be positive or negative. No...

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Action Learning

This process was actually developed by Disney and was called “Have you Considered … ?”  Now called Action Learning, this is a power exercise where participants are asked to think about a current...

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